Support

Frequently Asked Questions

Answers to the questions independent professionals ask most often about how Mining AI analyses surplus income, flags risk, and fits into everyday financial planning between projects.

What does Mining AI actually do?

Mining AI reviews the surplus income you hold between projects and applies predictive risk analysis to highlight where cash flow gaps, seasonal dips, or concentration risk could affect your financial stability. It is a planning aid designed for freelancers, contractors, and other independent professionals with irregular income.

Who is Mining AI designed for?

The platform is built for people whose income arrives in uneven bursts — freelancers, consultants, contractors, and project-based professionals — who need a clearer view of how their surplus funds are exposed to risk over time, rather than a one-size-fits-all budgeting tool.

Do I need a finance or accounting background to use it?

No. The dashboard and reports are written in plain language, with visual summaries rather than dense financial jargon. If you can read a monthly statement, you can follow the risk indicators and recommendations Mining AI produces.

How does the risk analysis work?

You connect your relevant income and holding data, and Mining AI evaluates patterns such as timing gaps between projects, the concentration of surplus in a single account or asset, and historical volatility. The result is a set of flags and a summary score intended to help you spot exposure early rather than after it becomes a problem.

Is Mining AI a substitute for a financial advisor or accountant?

No. Mining AI provides analysis and informational insights to support your own decision-making. It does not replace personalised advice from a qualified financial advisor, accountant, or tax professional, and we recommend consulting one for decisions specific to your situation.

How often is my data updated?

Update frequency depends on how you connect your accounts and how often you choose to review your dashboard. The platform is built to reflect new information as it becomes available so your risk picture stays current as your income situation changes.

Is my financial information secure?

Protecting your data is a core part of how Mining AI is built. We recommend reviewing our Privacy Policy for full details on how information is handled, stored, and used across the platform.

Can I use Mining AI if my income is highly irregular or seasonal?

Yes — irregular and seasonal income is exactly the pattern the platform is designed to analyse. The risk models account for gaps and fluctuations rather than assuming a steady monthly paycheck, which is common with traditional budgeting tools.

How do I get started?

Use the "Start Analysis" button in the navigation to begin. You'll be guided through connecting your relevant financial information so the platform can generate your first risk summary and dashboard view.

What if I have a question that isn't answered here?

Visit our Contact page and reach out directly. We're happy to help clarify how a feature works or point you to the right section of the platform for your situation.